Privacy Policy

This Privacy Policy explains how Leroc.com (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website or communicate with us, and any related services (the “Service”).

This Privacy Policy should be read together with our Terms of Service and Cookie Policy, which together govern your use of the Service.

By using the Service, you acknowledge that you have read and understood this Privacy Policy.

1. Information we collect

We collect information only where it is necessary to operate our website, provide our services, or communicate with you.

Information you provide to us

You may provide personal information when you:

1. Subscribe to our newsletter
2. Register for events or services
3. Contact us by email or through the website
4. Make a purchase or payment

This information may include:

1. Your name and email address
2. Subscription or registration details
3. Attendance or transaction records
4. Communications you send to us

We do not store credit or debit card details. Payments are processed securely by third-party payment providers.

Information collected automatically

When you visit Leroc.com, we may collect limited technical and usage information such as:

1. Device type and browser
2. Approximate location (derived from IP address)
3. Pages visited and interactions with the site

This information is collected in aggregated or anonymised form and is used to understand how our website is used and how it can be improved.

Details about cookies and similar technologies are explained separately in our Cookie Policy.

2. Cookies and analytics

We use cookies and similar technologies to support core site functionality and, with your consent, to collect analytics and marketing data.

Full details about:

1. The types of cookies we use
2. Third-party services (such as Google Analytics)
3. How you can manage your preferences

are provided in our Cookie Policy, which is available via the website footer and our cookie consent banner.

3. Email communications (EmailOctopus)

If you subscribe to our newsletter or register for communications, we use EmailOctopus as our email service provider.

EmailOctopus may store:

1. Your name
2. Your postcode
3. Your email address
4. IP address and signup metadata
5. Information about how you interact with our emails (such as link clicks)

This data is used only to manage and improve our email communications.

1. We do not sell or rent our mailing list.
2. EmailOctopus does not contact you directly unless required for subscription-related reasons.
3. Only authorised personnel have access to subscriber data.

You can unsubscribe from marketing emails at any time using the link in our emails.

If you have a membership or ongoing relationship with us, we may still send essential service-related emails.

4. How we use your information

We use personal and anonymised information to:

1. Provide and manage our services, events, and communications
2. Send newsletters and updates you have requested
3. Respond to enquiries and support requests
4. Improve our website content, design and offerings
5. Understand attendance and engagement trends in aggregated form
6. Maintain security and prevent misuse

We do not use your information for automated decision-making or profiling that produces legal or significant effects.

5. Events, photos, and media

From time to time, we may take photographs or videos at our events for promotional purposes (such as on our website, emails, or social media).

If you do not wish to appear in such materials, please let us know at the event or contact us afterwards and we will take reasonable steps to accommodate your request.

6. Payments and third-party services

Where payments are made through our website, they are handled by trusted third-party providers (such as PayPal).

These providers process your payment information independently and in accordance with their own privacy policies. We do not have access to your full payment details.

7. Sharing and disclosure of information

We do not share personal information with third parties except where necessary to operate our services or where legally required.

This may include:

1. Service providers such as EmailOctopus or payment processors
2. Legal, regulatory, or insurance requirements
3. Protection of our legal rights, users, or property

In the event of a business sale, merger, or restructuring, user information may be transferred as part of that process. If this occurs, we will notify users where required by law.

8. Data security

We take appropriate technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

Access to personal data is limited to those who need it to perform their role, and we only share data with third parties where necessary to operate our services.

9. Your rights

Depending on your location, you may have rights to:

1. Access the personal data we hold about you
2. Request correction or deletion of your data
3. Object to or restrict certain processing
4. Withdraw consent where processing is based on consent

To exercise your rights, please contact us.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in law or our practices. The updated version will always be posted on this page with a revised “Last updated” date.

Your continued use of Leroc.com after changes are published indicates your acceptance of the updated policy.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us.

Yep, reading a Privacy Policy is about as interesting as watching paint dry.

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